About Fen Response Medical
Professional Event Medical Cover | First Aid Training | Pre-hospital Care
At Fen Response Medical (FRM), we are committed to providing professional, reliable and compassionate medical services that put people and patient safety at the heart of everything we do.
Based in the East of England, Fen Response Medical was established with a clear purpose: to deliver high-quality event medical cover, practical first aid training and prehospital care services that clients can trust.
We understand that every event, organisation and individual has different requirements. That is why we take a flexible, professional and tailored approach to our services, ensuring that appropriate medical arrangements, trained personnel and effective procedures are in place to meet each client's needs.
From supporting community gatherings and public events to helping organisations develop the confidence and skills to respond to medical emergencies, we aim to make a meaningful difference through professionalism, preparation and compassionate care.
Our approach is built on strong clinical governance, continuous professional development, effective risk management and a commitment to maintaining high standards of patient care.
We believe that quality medical provision is about more than responding when something goes wrong. It is about planning ahead, identifying risks, promoting safety and ensuring that people receive the right support when they need it most. At Fen Response Medical, your safety is our priority, your trust is our responsibility, and quality care is our commitment.
Our Mission
To protect lives, promote safety and empower communities through professional medical services, high-quality first aid education and compassionate pre-hospital care.
Our mission is to deliver dependable, accessible and clinically responsible medical support while maintaining the highest standards of professionalism, integrity and patient-centred care.
We strive to give event organisers, businesses and communities the confidence that their medical and first aid requirements are supported by a dedicated team committed to safety, quality and continuous improvement.
Through effective planning, professional training and a commitment to clinical excellence, we aim to ensure that every person we support is treated with dignity, respect and compassion.
Our Vision
To become a trusted and respected provider of event medical services, first aid training and pre-hospital care across the East of England and beyond.
We aspire to build a reputation for clinical quality, reliability and innovation, setting high standards in the services we provide and the relationships we develop.
Our vision is to contribute to safer events, better-prepared workplaces and more resilient communities, where individuals have the knowledge, confidence and support to respond effectively when emergencies arise.
Our Core Values
Patient Safety First
The safety, dignity and wellbeing of every patient are central to our decisions and actions.
Professionalism and Integrity
We conduct ourselves with honesty, accountability and respect, maintaining professional standards across every aspect of our work.
Compassion and Respect
We recognise that every individual deserves to be treated with kindness, empathy, dignity and without discrimination.
Clinical Excellence
We are committed to evidence-informed practice, effective clinical governance, appropriate training and continuous professional development.
Reliability and Accountability
Our clients depend on us to deliver the services we promise. We value clear communication, careful preparation and taking responsibility for our actions.
Education and Empowerment
We believe that providing people with the skills, knowledge and confidence to respond to emergencies can make a lasting difference to individuals, workplaces and communities.
Why Choose Fen Response Medical?
At Fen Response Medical, we recognise the responsibility that comes with providing medical services and first aid education.
Whether you require medical cover for an event, first aid training for your workforce or support with your organisation's medical preparedness, we are committed to delivering a professional and personalised service.
We aim to provide more than just medical cover or training. We seek to build lasting relationships with our clients through trust, transparency, professionalism and a shared commitment to safety.
Fen Response Medical – Professional Care. Trusted Response. Putting People First.
Our Senior Leadership Team
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Jack Dunham
Managing Director
Chris Brown
Managing Director
Claire Dunham
Clinical Lead Paramedic
Jasmine Scott
Operations Director
Cathy Brown
Welfare Manager